Novopay Report released today

The Ministerial Inquiry into Novopay released its 113 page report today.  Among the key finding were: 
• The problems with Novopay have affected public trust and confidence in the Ministry of Education, and also the wider public sector
• Weaknesses in project governance and project leadership allowed Novopay to go live with a number of significant risks which the Ministry of Education and its vendors, including Talent2, were over-confident of managing
• These risks resulted in service issues and the Ministry and Talent2 were unprepared and overwhelmed by their nature and scale
• The School payroll is overly complex due to an accumulation of historical changes
• There was extensive customisation of the Novopay software
• There was a failure to involve the users of the Novopay system in the schools and appreciate their requirements
• There was no overall accountability for Independent Quality Assurance
• The project has cost $23.9 million more than estimated for a total cost to date of $56.8 million
• Ministers were not well served by the information they were given on the project. Reporting to Ministers was inconsistent, unduly optimistic and sometimes misrepresented the situation.
“This report makes for sober reading and, while it confirms the view that there is a lot of blame to go around for the problems with Novopay, it provides a greater understanding of the level of fault between the organisations involved,” Mr Joyce says. 

Advertisements

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s